User Agreement

User Agreement

This User Agreement (this “Agreement”) is a contract between you (“you” or “User”, which includes both Customers and Banks) and MYEAZYLOAN(“MYEAZYLOAN.COM”, “we”, or “us”). You must read, agree to, and accept all of the terms and conditions contained in this Agreement in order to use our website, all affiliated websites, including mobile websites and applications, owned and operated by us, our predecessors or successors. This also includes all services, applications and products that are accessible through the Site and all MYEAZYLOAN mobile applications whether provided by us or our Affiliates. This Agreement includes and hereby incorporates the agreements and Site usage policies and as such agreements and policies may be modified by MYEAZYLOAN from time to time. Subject to the conditions set forth herein, MYEAZYLOAN may, in its sole discretion, amend this Agreement and the Terms of Service at any time by posting a revised version on the Site. Any revisions to this Agreement will take effect when posted on the Site unless otherwise stated. If a revised version includes a Substantial Change in that case, we will notify you in writing or email, of the Substantial Change Substantial Change becomes effective. Your continued use of the Site or the Site Services after the effective date of a revised version of this Agreement constitutes your acceptance of and agreement you remain bound by the Terms of Service. In the event of a conflict between this Agreement and the other Terms of Service, this Agreement will control unless the other Agreement explicitly states that it controls.



By registering for a MYEAZYLOAN account on the Site (an “Account”), or by clicking to accept the Terms of Service when prompted on the Site, you are deemed to have executed this Agreement electronically, effective on the date you sign up for an Account, pursuant to the prevailing Indian laws regulating the cyber contracts. Your Account sign up and/or registration constitutes an acknowledgement that you are able to electronically receive, download, and print this Agreement, and any amendments for your reference.


In connection to your use of this site and its services you may have to receive certain records, such as contracts, notices, invoices and communications, in writing. You give us permission to provide these records to you electronically instead of in paper form. MYEAZYLOAN will make all reasonable efforts to ensure that a paper form record is issued and mailed to you in exceptional cases like audit or demand by Law enforcing agencies.


3.1 Account Eligibility

To use the Site Services, you must register for an Account with MYEAZYLOAN. MYEAZYLOAN offers the Site Services for you as a Customers to get the Banking Services from the Banks and to the Banks to provide the Banking Services. To register for an Account, you must be a legal entity or an individual 18 years or older who can form legally binding contracts. By registering for an Account and by using the Site Services, or by clicking to accept the Terms of Service when prompted on the Site, you agree to: (a) abide by this Agreement and the processes, procedures, and guidelines described on the Site; (b) be financially responsible for your use of the Site and of Banking Services; and (c) perform your obligations to provide services as specified by any Service Contract that you accept, unless such obligations are prohibited by applicable law or this Agreement. MYEAZYLOAN reserves the right, in our sole discretion, to refuse, suspend, or revoke your access to the Site and Site Services upon discovery that any information you provided on any form or posted on the Site is not true, accurate, or complete, or such information or other conduct otherwise violates this Agreement.

3.2 Account Registration

You agree to provide true, accurate, and complete information on all registration and other forms on the Site or provide to us and to update your information to maintain its truthfulness, accuracy, and completeness. You must not provide false or misleading information about yourself. You must not provide false or misleading information about your skills or the services you provide.

3.3 Identity Verification

You agree to provide your identity information and to cooperate with Identity verification as and when required for processing and documentation.

3.5 Usernames and Passwords

When you sign up for an Account, you will be asked to choose a username and password for the Account. You are entirely responsible for safeguarding and maintaining the confidentiality of your Account username and password. You agree to notify us immediately if you suspect or become aware of any unauthorized use of your account or any unauthorized access to your password.

3.6 Feedback

MYEAZYLOAN encourages you to leave objective balanced feedback about Users (Banks) with whom you have transacted. MYEAZYLOAN provides its public feedback system as a means through which Users can share their opinions publicly and MYEAZYLOAN does not monitor or censor these opinions. MYEAZYLOAN does not investigate any remarks posted by Users for accuracy or reliability but may do so if a User requests that MYEAZYLOAN do so. You may be held legally responsible and accountable for any consequences for damages suffered by other Users as a result of your remarks if such remarks are legally actionable or defamatory.MYEAZYLOAN is not legally responsible for any feedback or comments posted or made available on the Site by any Users, even if that information is defamatory or otherwise legally actionable. In order to protect the integrity of the feedback system and protect Users from abuse, MYEAZYLOAN reserves the right (but is under no obligation) to remove posted feedback or information that in MYEAZYLOAN’s sole judgment violates the Terms of Service.


The Site is a platform/technology enabler where Users, Individuals, or group and Banks can identify each other and communicate to avail and impart Banking Services online or through online platform. Subject to the terms of this Agreement, MYEAZYLOAN provides the Site Services to both Users and Banks. If a User and Bank agree on terms for Services, a Service Contract is formed directly between such User and Bank,subject to the provisions set forth in Section 5 (Contractual Relationship between User and Bank). When a User enters a Service Contract, the User uses the Site to engage, communicate, invoice and pay online if needed.


You acknowledge and agree that MYEAZYLOAN is not a party to any Service Contracts, and that the formation of a Service Contract between a User/Customers and a Bank will not, under any circumstance, create an employment or other service relationship between MYEAZYLOAN and the Bank.


Services Provided by MYEAZYLOAN on the website for usage of the website is free for Customers.


You agree to notify MYEAZYLOAN immediately if another person improperly contacts you or suggests making or receiving offers of service or payments outside of the Site. If you are aware of a breach or potential breach of this non-circumvention agreement, please submit a confidential report to MYEAZYLOAN by sending an email message to:



Unless otherwise agreed to in a writing signed by both User and Bank the default terms and conditions of the Service Contract that a Bank enters directly with a User when the Bank agrees to provide Banking Services to the User are as set forth in this Section 8, Sections 9 through 13. User and Bank may agree between them on any additional or different terms for their Service Contract as long as such terms do not affect the rights or responsibilities of MYEAZYLOAN or violate the Terms of Service. MYEAZYLOAN is not a party to any Service Contract by or between Users (Customers and Bank),except as a third-party beneficiary as described further below.

8.1 Services

Bank will perform the Bank Services in a professional and workmanlike manner and will timely deliver any agreed upon Services. The manner and means of performing the Bank Services will be determined and controlled by Bank. To avoid any doubt, MYEAZYLOAN will not interfere the way services are delivered by the registered Banks unless they are violating this User Terms or any applicable law.

8.2 Dispute Resolution

With respect to disputes arising between Customers and Banks, you agree to abide by the Dispute Resolution Policy. MYEAZYLOAN will assist with all possible and reasonable intervention to resolve the disputes, if any, between the Customers and Bank.

 8.3 Termination of a Contract

Either User or Bank has the right to terminate the offering of Service.



MYEAZYLOAN is plays the role of an intermediary to bring the Customer and Banks closer so that the Bank can provide the requisite services as sought by the Customers. The banking services is solely provided by the Banks (unless there is a written agreement between a Bank and Us to provide certain listed services which will be published). We help and support a Customer in reaching out to the right Bank for seeking the needed service.

MYEAZYLOAN does not, in any way, supervise, direct, or control Bank or Bank’s work. MYEAZYLOAN does not set Bank’s work hours, work schedules, or location of work, nor is MYEAZYLOAN involved in determining the Bank Fees.

 MYEAZYLOAN will not provide Bank with training or any equipment, labor, or materials needed for a particular Service Contract. MYEAZYLOAN does not provide the premises at which the Bank will perform the work. MYEAZYLOAN makes no representations about, and does not guarantee the quality, safety, or legality of, the Bank Services; the truth or accuracy of Bank’s listings on the Site; the qualifications, background, or identities of Users; the ability of Banks to deliver the Bank Services; the ability of Users to pay for the Bank Services; or that a User or Bank can or will actually complete a transaction.

MYEAZYLOAN is not required to and may not verify any feedback or information given to us by Banks or Users, nor does MYEAZYLOAN perform background checks on Banks or Users, unless specifically asked for by a user for processing and documentation.

You hereby acknowledge and agree that MYEAZYLOAN may provide information on the Site about a Bank or User, such as feedback, composite feedback, including a strength or risk score, geographical location, or verification of identity or credentials. However, such information is based solely on data that Banks or Users voluntarily submit to MYEAZYLOAN and does not constitute and will not be construed as an introduction, endorsement, or recommendation by MYEAZYLOAN; MYEAZYLOAN provides such information solely for the convenience of Users.


User and Bank appoint MYEAZYLOAN as a third-party beneficiary of their Service for purposes of enforcing any obligations owed to, and any benefits conferred on, MYEAZYLOAN hereunder. User and Bank further agree that MYEAZYLOAN has the right to take such actions with respect to their Accounts, including, without limitation, suspension, termination, or legal actions, as we, in our sole discretion, deem necessary to enforce our rights as a third-party beneficiary under the Service Contracts.

This Agreement and any Account registration will not be construed as creating or implying any relationship of agency, franchise, partnership, or joint venture between Users and MYEAZYLOAN, except and solely to the extent expressly stated in this Agreement.


Service Contracts by and between Bank and User will be governed by Sections 8 (Service Contract Terms), 9 (Relationship with MYEAZYLOAN), 10 (Third-Party Beneficiary), 11 (General - Service Contracts), 14 (Confidential Information), 21 (General) and 22 (Definitions) of this Agreement, as applicable, either directly or by way of analogy.


You expressly acknowledge, agree, and understand that: (a) the Site is merely a venue where Users may act as Users and/or Banks; (b) MYEAZYLOAN is not a party to any Contracts between Users and Banks; (c) you are not an employee of MYEAZYLOAN, and MYEAZYLOAN does not, in any way, supervise, direct, or control the Bank or Bank Services or quality of services provided by Banks; (d) MYEAZYLOAN will not have any liability or obligations under or related to Service Contracts between Customers and Bank; (e) MYEAZYLOAN has no control over Banks or the Bank Services; and (f) MYEAZYLOAN makes no representations as to the reliability, capability, or qualifications of any Bank or the quality, security, or legality of any Bank Services, and MYEAZYLOAN disclaims any and all liability relating thereto.


13.1 Site License

Subject to the conditions on compliance with this Agreement, MYEAZYLOAN grants you a limited license to access and, if you have created an Account, to use the Site for the purpose of using the Site Services. You must not access (or attempt to access) the Site or Site Services by any means other than the interface provided, and you will not use information from the Site or Site Services for any purposes other than the purposes for which it was made available. You agree not to use the Site or Site Services for offering any goods or services other than Bank Services as permitted by this Agreement. You will not access Site Services in order to build a similar service or application, or publish any performance, or any benchmark test or analysis relating to the Site Services. The MYEAZYLOAN logos and names are trademarks of MYEAZYLOAN and may be registered in certain jurisdictions.

13.2 Mobile and Other Devices

When using our mobile applications, please be aware that your carrier’s normal rates and fees, such as text messaging and data charges, will still apply. Our mobile applications may not contain the same functionality available on the Site.

13.3 Site Updates

We may from time to time in our sole discretion develop and provide Site Services updates, which may include upgrades, bug fixes, patches, and other error corrections and/or new features. Updates may also modify or delete in their entirety certain features and functionality. You will promptly download and install all Updates and acknowledge and agree that Site Services or portions thereof may not work properly should you fail to do so. You further agree that all Updates will be subject to the terms of this Agreement, unless otherwise provided in terms associated with such Update. MYEAZYLOAN reserves the right, at any time, to modify, suspend, or discontinue Site Services or any part thereof without notice.



14.1     Confidentiality

To the extent a User or Bank provides Confidential Information to the other, the recipient will protect the secrecy of the discloser’s Confidential Information with the same degree of care as it uses to protect its own Confidential Information, but in no event with less than due care, and will: (a) not disclose another’s Confidential Information to anyone without first obtaining the express written consent of the owner of the Confidential Information; (b) not use or permit the use of another’s Confidential Information, except as necessary for the performance of Bank Services (including, without limitation, the storage or transmission of Confidential Information on or through the Site for use by Bank).

14.2     Return

If and when Confidential Information is no longer needed for the performance of the Bank Services or at User’s or Bank’s written request, the party that received Confidential Information, will, at its expense, promptly destroy or return the disclosing party’s Confidential Information and any copies thereof contained in or on its premises, systems, or any other equipment otherwise under its control. The party that received Confidential Information agrees to provide written certification to the party disclosing the Confidential Information of compliance with this subsection within ten days after the receipt of disclosing party’s written request for such certification.

14.3 Publication

User, Bank, and MYEAZYLOAN will not publish, or cause to be published, any other party’s Confidential Information, except as may be necessary for performance of Bank Services.



MYEAZYLOAN is not liable, and you agree not to hold it responsible, for any damages or losses arising out of or in connection with this Agreement, including, but not limited to:

your use of or your inability to use our Site or Site Services;

delays or disruptions in our Site or Site Services;

viruses or other malicious software obtained by accessing, or linking to, our Site or Site Services;

glitches, bugs, errors, or defects of any kind in our Site or Site Services;

damage to your hardware device from the use of the Site or Site Services;

the content, actions, or inactions of third parties’ use of the Site or Site Services;

a suspension or other action taken with respect to your account;

your reliance on the quality, accuracy, or reliability of services, Bank profiles, ratings, recommendations, and feedback , or metrics found on, used on, or made available through the Site; and

your need to modify practices, or your loss of or inability to do business, as a result of changes to the Terms of Service.




In addition to the recognition that MYEAZYLOAN is not a party to any contract between User and Bank, you hereby release MYEAZYLOAN, its Affiliates, and its respective officers, directors, subsidiaries, joint ventures, and employees from claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with any dispute you have with another User, whether it be at law or in equity. This release includes, for example and without limitation, any disputes regarding the performance, functions, and quality of the Bank Services provided to User by a Bank and requests for refunds based upon disputes.


You will indemnify, defend, and hold harmless MYEAZYLOAN, its Affiliates, and its respective directors, officers, employees, and representatives(each an “Indemnified Party”) from any and all claims, damages, liabilities, costs, losses, and expenses arising from or relating to any claim, suit, proceeding, demand, or action brought by you or a third party or other User against an Indemnified Party relating to: (a) use of the Site and the Site Services by you, including any payment obligations incurred through use of the Site Services; (b) any Contract entered into by you; (c) failure to comply with this Agreement by you; (d) failure to comply with applicable law by you; (e) negligence, willful misconduct, or fraud by you; and (f) defamation, libel, violation of privacy rights, unfair competition, or infringement of Intellectual Property Rights or allegations thereof to the extent caused by you.



This Agreement, as amended from time to time, will become effective on the later of the Effective Date or your first visit to the Site and will remain in effect for the duration of your use of the Site or Site Services. Unless both you and MYEAZYLOAN expressly agree otherwise in writing, either of us may terminate this Agreement in our sole discretion, at any time, without explanation, upon written notice to the other. You may provide written notice to In the event you properly terminate this Agreement, your right to use the Site is automatically revoked, and your Account will be closed; however, (a) if you have any open Engagements when you terminate this Agreement, you will continue to be bound by this Agreement until all such Engagements have closed on the Site; (b) MYEAZYLOAN will continue to perform those Site Services necessary to complete any open Engagement or related transaction between you and another User; and (c) you will continue to be obligated to pay any amounts accrued but unpaid as of the date of termination or as of the completion of any open Engagements, whichever is later, to MYEAZYLOAN for any Site Services and to any Banks for any Bank Services. Without limiting any other provisions of this Agreement, the termination of this Agreement for any reason will not release you, any User with whom you have entered into a Service Contract, or MYEAZYLOAN from any obligations incurred prior to termination of this Agreement or that thereafter may accrue in respect of any act or omission prior to such termination. Those portions of the Terms of Service necessary to implement the foregoing survive termination of this Agreement for any reason.

Without limiting MYEAZYLOAN’s other rights or remedies, we may temporarily suspend, indefinitely suspend, or permanently revoke your access to the Site and refuse to provide any or all Site Services to you if: (i) you breach any terms and conditions of this Agreement or other parts of the Terms of Service; (ii) we suspect or become aware that you have provided false or misleading information to us; or (iii) we believe, in our sole discretion, that your actions may cause legal liability for you, our Users, or MYEAZYLOAN or our Affiliates. If your Account is suspended or closed, you may not use the Site under the same Account or a different Account or reregister under a new Account without MYEAZYLOAN’s prior written consent.

If your Account is closed for any reason, you will no longer have access to data, messages, files, and other material you keep on the Site. If required by law, MYEAZYLOAN will retain this information along with all your previous posts and proposals for a period of up to five years from the date of closure. However, you understand that any closure of your Account may involve deletion of any content stored in your Account for which MYEAZYLOAN will have no liability whatsoever.

18.1 Enforcement of Agreement

MYEAZYLOAN has the right, but not the obligation, to suspend or revoke your access to the Site and Site Services if we believe that you have violated or acted inconsistently with the letter or spirit of this Agreement or the Terms of Service or violated our rights or those of another party. Without limiting MYEAZYLOAN’s other rights or remedies, we may suspend or close your Account, use self-help in connection with our rights to reclaim funds, and refuse to provide any further access to the Site or the Services to you if (a) you breach any terms and conditions of this Agreement or other Terms of Service; (b) we are unable to verify or authenticate any information you provide to us; or (c) we believe that your actions may cause legal liability for you, other Users, or MYEAZYLOAN.

18.2 Consequences of Agreement Termination

Termination of this Agreement and/or closing of your Account will not relieve User of the requirement to pay, if any, for Bank Services performed prior to the effective date of the termination or thereafter for any Contracts executed before termination of this Agreement, which fees and expenses, together with any applicable taxes, User hereby authorizes MYEAZYLOAN to charge to its Payment Method pursuant to Section 6 (Payment Terms).


18.3 Survival

After this Agreement terminates, the terms of this Agreement that expressly or by their nature contemplate performance after the Agreement terminates or expires will survive and continue in full force and effect. For example, the provisions protecting Confidential Information, requiring arbitration, permitting audits, protecting intellectual property, indemnification, payment of fees, reimbursement and setting forth limitations of liability each, by their nature, contemplate performance or observance after this Agreement terminates.



19.1     Dispute Process and Scope

If a dispute arises between you and MYEAZYLOAN, our goal is to resolve the dispute quickly and cost-effectively. Accordingly, you and MYEAZYLOAN agree to resolve any claim, dispute, or controversy that arises out of or relates to this Agreement, your relationship with MYEAZYLOAN, the termination of your relationship with MYEAZYLOAN, or the Site Services in accordance with this Section. All the Parties will make reasonable efforts to settle the dispute amicably. If unresolved then parties can amicably and mutually agree to opt for arbitration.

19.2     Choice of Law

This Agreement and any Claim will be governed by and construed in accordance with the applicable laws of Union of India.


20.1     Entire Agreement

This Agreement, together with the other Terms of Service, sets forth the entire agreement and understanding between you and MYEAZYLOAN relating to the subject matter hereof. Even though MYEAZYLOAN drafted this Agreement, you represent that you had ample time to review and decide whether to agree to the terms of this Agreement. If an ambiguity or question of intent or interpretation of this Agreement arises, no presumption or burden of proof will arise favoring or disfavoring you or MYEAZYLOAN because of the authorship of any provision of this Agreement.


20.2 Compliance

User will not violate any applicable National, State, or local laws or on or related to the Site. Without limiting the generality of the foregoing, User agrees to comply with all applicable laws and regulations.

20.3 Modifications

No modification or amendment to this Agreement will be binding upon MYEAZYLOAN unless in a written instrument signed by a duly authorized representative of MYEAZYLOAN. For the purposes of this subsection, a written instrument will expressly exclude electronic communications, such as email and electronic notices, but will include facsimiles. This Section does not apply to amendments to this Agreement posted by MYEAZYLOAN to the Site from time to time.

20.4     No Waiver

The failure or delay of either party to exercise or enforce any right or claim does not constitute a waiver of such right or claim and will in no way affect that party’s right to later enforce or exercise it, unless such party issues an express written waiver, signed by a duly authorized representative of such party.

20.5 Assignability

User may not assign this Agreement, or any of its rights or obligations hereunder, without MYEAZYLOAN’s prior written consent in the form of a written instrument signed by a duly authorized representative of MYEAZYLOAN (and, for the purposes of this subsection, a written instrument will expressly exclude electronic communications such as email and electronic notices, but will include facsimiles). MYEAZYLOAN may freely assign this Agreement without User’s consent. Any attempted assignment or transfer in violation of this subsection will be null and void.

20.6 Severability

If and to the extent any provision of this Agreement is held illegal, invalid, or unenforceable in whole or in part under applicable law, such provision or such portion thereof will be ineffective as to the jurisdiction in which it is illegal, invalid, or unenforceable to the extent of its illegality, invalidity, or unenforceability and will be deemed modified to the extent necessary to conform to applicable law so as to give the maximum effect to the intent of the parties. The illegality, invalidity, or unenforceability of such provision in that jurisdiction will not in any way affect the legality, validity, or enforceability of such provision in any other jurisdiction or of any other provision in any jurisdiction.

20.7    Force Majeure

The parties to this Agreement will not be responsible for the failure to perform or any delay in performance of any obligation hereunder due to labor disturbances, accidents, fires, floods, telecommunications or Internet failures, strikes, wars, riots, rebellions, blockades, acts of government, governmental requirements and regulations or restrictions imposed by law or any other similar conditions beyond the reasonable control of such party. The time for performance by such party will be extended by the period of such delay.


Affiliate” means any entity that, directly or indirectly, through one or more intermediaries, controls, is controlled by, or is under common control with MYEAZYLOAN.

User” means any authorized User utilizing the Site to seek or provide Bank Services from another User. From time to time, MYEAZYLOAN may act as a User, and the terms and conditions of this Agreement applicable to Users will apply to MYEAZYLOAN when MYEAZYLOAN acts in this way.

 Confidential Information” means User Deliverables, Bank Deliverables, Work Product, and any other information provided to, or created by, a User for a Service Contract or to perform or assist in performing Bank Services, regardless of whether in tangible, electronic, verbal, graphic, visual, or other form. Confidential Information does not include material or information that: (a) is generally known by third parties as a result of no act or omission of Bank or User; (b) subsequent to disclosure hereunder, was lawfully received without restriction on disclosure from a third party having the right to disseminate the information; (c) was already known by User prior to receiving it from the other party and was not received from a third party in breach of that third party’s obligations of confidentiality; or (d) was independently developed by User without use of another person’s Confidential Information.

 Engagement” means an engagement for Bank Services that a Bank provides to a User under its offerings on the Site.

 Bank” means an entity, providing banking and financial services, been designated as a Bank formally by the condition of fulfilling the requisite eligibility and other formalities as prescribed by the Regulatory bodies.

 Bank Services” means all financial services performed or delivered to Customers by Banks.

 Intellectual Property Rights” means all patent rights, copyright rights, mask work rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights and other intellectual property rights as may now exist or hereafter come into existence, and all applications therefore and registrations, renewals and extensions thereof, under the laws of any state, country, territory or other jurisdiction.

 Payment Method” means a valid credit/debit card issued by a bank acceptable to MYEAZYLOAN, a bank account linked to your Account, a Payment gateway account, a debit card, or such other method of payment as MYEAZYLOAN may accept from time to time in its sole discretion.

Site Services” means all services that are accessible through the Site.

Substantial Change” means a change to the terms of this Agreement that reduces your rights or increases your responsibilities.

User Content” means any data, feedback, content, text, photographs, images, video, music, or other information that you post to any part of the Site or provide to MYEAZYLOAN.